With this formation of Decision-making, enrolled students will acquire the knowledge and skills needed to use the appropriate tools for decision-making in a mature and effective manner. At present, knowing how to choose the most suitable option from among several alternatives is a a difficult but very necessary task in any area of our daily or working lives. Facing up to the fact that we have to make a decision can be a process that overwhelms us, causing us to fear or dread. But with this course on Decision-Making, you’ll be able to learn the key tools, resources and parameters which should be followed when choosing the most suitable one, both for yourself and for a group of people.
Cross-cutting
Leadership
8 pm
Decision-making
Leadership
8 pm
Introduction
Objectives
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To know the process to be followed in the decision-making process.
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Learning how to manage the emotional and rational factors when it comes to decision-making.
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Identify the tools and resources enough to make the best decision.
Table of Contents
TEACHING UNIT 1. HOW TO MAKE DECISIONS?
- Decision-making
- Follow-up and handling of unresolved issues
- Documenting decisions and actions
- Drawing up a communications plan
- Bringing people together
TEACHING UNIT 2. WHAT PERSONAL AND GROUP FACTORS INFLUENCE DECISION-MAKING?
- A critical attitude
- Risk tolerance
- Functional roles
TEACHING UNIT 3. TEAM DECISION-MAKING
- Problematic situations at work
- The process of problem analysis and decision-making in complex situations: stages and tools
TEACHING UNIT 4. STRATEGIC ANALYSIS IN PROBLEM-SOLVING FOR DECISION-MAKING
- Recognising the problem
- Identifying the causes
- Key points for developing effective alternatives and decisions tailored to each situation
TEACHING UNIT 5. WHAT RESOURCES DO WE NEED TO RESOLVE CONFLICTS?
- Intellectual resources for conflict resolution
- Emotional resources for conflict resolution
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