Problem-Solving within Your Team is your gateway to mastering one of the most vital skills in today’s dynamic working environment. As industries evolve rapidly, the ability to solve problems efficiently is in high demand. This course equips you to navigate challenges with confidence, improving your ability to find innovative solutions and driving team success. You’ll develop critical thinking, adaptability, and effective communication skills, making you an indispensable asset to any team. Our immersive online format ensures flexible learning, allowing you to integrate new strategies into your daily workflow seamlessly. Choose Problem-Solving within Your Team to enhance your career path and meet the growing demand for skilled problem-solvers in the workplace. Seize this opportunity to transform obstacles into opportunities for growth and innovation.
Problem-Solving within Your Team
Leadership
8 pm
Introduction
Objectives
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To identify barriers too effective team problem-solving processes.
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To develop strategies for creative and critical thinking in teams.
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To improve communication skills for collaborative problem-solving.
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To implement decision-making techniques for team success.
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To evaluate solutions to improve team problem-solving outcomes.
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To foster a culture of innovation and adaptability in team settings.
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To use digital tools for efficient online team collaboration.
Table of Contents
UNIT 1. SPOTTING PROBLEMS EARLY
Conceptualisation of conflict
Why do conflicts arise?
Types of conflict
Elements common to all conflicts
The importance of conflicts
Conflictology
Can conflicts be prevented?
UNIT 2. HOW TO ACT QUICKLY IN THE EVENT OF A CONFLICT
What is a problem? What is a conflict?
Conflicts of needs and interests in the task
Conflicts: an opportunity or a risk?
How and why conflicts arise
Winners or losers
UNIT 3. PROBLEM SOLVING AND DECISION MAKING
Problem-solving skills
Basic problem-solving techniques
Decision analysis
Decision-making: the decision-making process
UNIT 4. NEGOTIATION AS A TOOL FOR CONFLICT RESOLUTION
What is negotiation?
Identify your negotiation style
How to negotiate
Phases of negotiation
Key negotiation strategies
Tactics for successful negotiation
Practical issues
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